Install
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A Reqdesk workspace is the unit of access. Creating one is a three-step flow.
1. Sign up
Visit app.reqdesk.support/get-started. Pick the plan that fits the team you have today (you can change later). Sign in with email — Keycloak SSO handles the rest.
2. Name the workspace
The workspace name is what your teammates and customers will see. Pick something descriptive — “Acme Support” beats “Workspace 1”. You can change it from Settings → Workspace at any time.
3. Open the dashboard
You land on /dashboard with a fresh “General” project ready. From here you can:
- Invite teammates — Settings → Members.
- Configure SLAs — Settings → SLAs.
- Embed the widget on a public site — see Widget → Embed.